Visa

Visa Policy

• The Travel Partner takes full responsibility of the client / passengers / traveller and assures that any visa applications submitted are only genuine cases. 
• The Travel Partner shall ensure full compliance with all visa documentation requirements prescribed by the Immigration and Consulate authorities of each country. 
• The Travel Partner irrevocably agrees to indemnify and keep M/s Anex Tour Pvt. Ltd., along with its officers, employees, and agents, fully indemnified, protected, and harmless from and against any and all costs, charges, claims, damages, or liabilities that may arise or be linked to any passenger defaulting on the terms and conditions for the grant of a visa to visit the respective countries, whose applications are submitted through us.
• The Travel Partner acknowledges and agrees that Anex Tour Pvt. Ltd. is authorized to handle the processing of visa applications for various countries.
• The role of Anex Tour Pvt. Ltd. is strictly limited to receiving the visa application and supporting documents, forwarding them to the relevant consulate or immigration authorities for visa consideration, and conveying updates or communications regarding the application.
• Visa applications are assessed based on individual merit. The Consulate and Immigration Department hold the right to request additional information at any stage of the process.
• The Immigration Authority and the Consulate also reserve the right to approve or reject any visa application without giving any reason. The decision to grant or refuse a visa lies solely with the Immigration Department and Consulate of the respective countries. Anex Tour Pvt. Ltd. has no influence over this decision.
• Once a visa application is submitted, the applicable charges will apply regardless of whether the visa is approved or rejected by the Immigration Department or Consulate. 
• It is the Travel Partner’s responsibility to ensure all documents are correct before sharing or submitting them to Anex Tour Pvt. Ltd. (for example: passport front and back pages must match, a proper photograph should be attached, additional documents for minors provided, observation pages included, and any other documents required by the Immigration or Consulate).
• The Travel Partner must also ensure that the correct visa category is selected before submitting any request.
• For an OK to Board message for applicable countries, the Travel Partner must inform Anex Tour Pvt. Ltd. of the PNR at least 72–48 hours before guest departure on working days and 96–72 hours before weekends (i.e., Friday and Saturday).
• It is also the travel partner’s responsibility to verify and reconfirm the OK to Board message directly with the airline at least 24 hours before departure.
• Anex Tour Pvt. Ltd. reserves the full right to reject any visa application based on its internal quality check standards and the applicant’s profile.
• Both parties agree to all the terms and conditions mentioned in this agreement.
• Anex Tour Pvt. Ltd. hereby declares that it has no involvement whatsoever in the assessment or decision of any visa application. The evaluation and decision-making process lie solely with the respective government’s Consulate and Immigration Department. Therefore, Anex Tour Pvt. Ltd. shall not, under any circumstances, be held liable or responsible for any delay, rejection, or issue related to the processing of visa applications.
• The issuance and approval of a visa are entirely governed by the rules and regulations of the respective country’s government, which may change from time to time.
• Once a visa application has been submitted, the visa fee is strictly non-refundable, regardless of the outcome.
• In the event of a visa rejection, the applicant will be duly informed. No correspondence will be entertained, no reasons are required to be provided, and no refund of the visa fee will be made.
• It is understood that if the processing of a visa application is delayed, restricted, or prevented for any reason by the Consulate or Immigration authorities, Anex Tour Pvt. Ltd. shall not be held responsible for any loss or damage that may result from such circumstances. In such cases, Anex Tour Pvt. Ltd. will be deemed discharged from all its obligations under this agreement.
• Anex Tour Pvt. Ltd. shall not be held responsible for any loss or damage that a guest may incur due to delays in processing or receiving a visa.
• Anex Tour Pvt. Ltd. will take all reasonable measures to ensure that the information provided by the guarantor or applicant in the visa application form remains confidential. However, Anex Tour Pvt. Ltd. will not be liable for any unauthorized access to this information by any means beyond its control.
• Anex Tour Pvt. Ltd. shall not be responsible for any fines or penalties imposed on passengers found to be involved in criminal offences.
• The decision to allow or deny entry to an applicant lies solely with the immigration officers at the port of entry. Anex Tour Pvt. Ltd. bears no responsibility for any decision made by the immigration authorities.
• Anex Tour Pvt. Ltd. will not be liable for delays in visa approvals caused by system errors, technical issues, or delays at the Consulate or Immigration Department.
• Anex Tour Pvt. Ltd. will also not be responsible for any loss, damage, or delay of documents during courier transit, third-party handling, or due to natural calamities. Please note that courier charges are not included in visa processing fees.
• To protect personal data and prevent unauthorized access, Anex Tour Pvt. Ltd. has implemented appropriate safety measures and certifications. While no system is completely foolproof, the company continues to apply internet security protocols to ensure that all data remains as secure as possible.
• By accessing, browsing, using this site for transactions, or storing any information, the Travel Partner agrees to comply with the most recent privacy policy in effect at that time. If the Travel Partner uses any social networking or third-party service that stores personal information, such data will be governed by the terms and privacy policy of that respective service.
• Although Anex Tour Pvt. Ltd. employs necessary security measures, these are limited by the technology used within its systems and those of its partners or suppliers. Therefore, Anex Tour Pvt. Ltd. shall not be held accountable for any data loss or breaches resulting from malicious attempts to compromise its or its partners’ systems. The Travel Partner acknowledges and accepts these limitations.
• The Travel Partner hereby declares and undertakes that it will ensure all its passengers strictly follow the flight schedule submitted at the time of the visa application. The Travel Partner accepts full responsibility for all passengers for whom it submits visa applications
• The Travel Partner further assures that all passengers will depart the respective country within the validity period of their visa. In the event that any passenger overstays or absconds while holding a sponsored visa, the Travel Partner agrees to pay Anex Tour Pvt. Ltd. the stipulated penalty imposed by the Consulate or Immigration Authorities within five (5) working days of being notified by Anex Tour Pvt. Ltd., based on the exchange rate applicable on that day.
• Additionally, the Travel Partner confirms that no passenger will take up employment or engage in any activity that violates the visa conditions or the laws of the respective countries including but not limited to UAE, Oman, Bahrain, Qatar, or any other destination under Anex Tour Pvt. Ltd. sponsorship.
• If a passenger is found guilty of any such violation, the Travel Partner shall be fully responsible for bearing all penalties, fines, or charges imposed by the Consulate, Immigration Authorities, local authorities, suppliers, or any other concerned entity on Anex Tour Pvt. Ltd..
• The Travel Partner also agrees to bear such penalties even if the liabilities are raised or routed through third-party suppliers, associates, or intermediaries involved in the transaction process.